Support

Common issues

Having technical issues?

For step-by-step solutions to common problems — the extension not loading, API key errors, browser compatibility, detection issues, and more — see our dedicated Troubleshooting guide.

Does it auto-update?

Yes. The extension checks for updates every 6 hours using Chromium's built-in extension update mechanism. Updates are downloaded and applied automatically — no action required on your part.

You can also manually check for updates from the extension popup or from chrome://extensions.

The answers seem wrong or low confidence

Answer accuracy depends on your AI provider and model. The extension uses color-coded highlights to communicate confidence:

• High confidence ✓ (green highlight) — score ≥ 0.8. The model is fairly sure, but still verify before submitting.
• Review suggested ~ (yellow highlight) — score 0.5–0.8. The model is less certain; worth checking.
• Low confidence ! (red highlight) — score < 0.5. The model is guessing. Always verify these manually.

A red highlight can also indicate an API error or timeout rather than a confidence judgment. If you see red on every answer, check your API key and network connection. For the full confidence model, see the Getting Started guide.

Some tips for improving results:

• Try a different provider — some models handle certain question types better than others.
• The extension works best with multiple-choice and true/false questions. See supported question types for the full list.
• Raise the confidence threshold in settings to only auto-select answers the model is more sure about.

For detailed troubleshooting, see the answers seem wrong guide.

Report a bug

Found something broken? Open an issue on GitHub and we'll look into it.

Open a GitHub Issue

What to include in your report

• Your browser name and version (e.g., Chrome 124.0)
• The extension version (shown in the popup)
• Any error messages you see (check the browser console with F12)
• Steps to reproduce the problem
• What you expected to happen vs. what actually happened

New to GitHub?

GitHub Issues is a public tracker where anyone can report problems. You'll need a free GitHub account. Click "New issue" on the issues page, describe the problem, and submit. We'll respond on the same thread.

Request a feature

Have an idea for something Auto-Coursera should do? We'd like to hear it.

Open a GitHub Issue

What makes a good request

• Describe the problem, not just the solution. "I can't tell which answers are auto-selected" is more useful than "add a checkmark icon."
• Give context. When and why do you need this? What workflow does it improve?
• Be specific. "Better UI" is hard to act on. "The popup text is too small on 4K displays" is actionable.

Security issue?

If you've found a security vulnerability, please report it privately through GitHub's Security Advisories — not through public issues.

Report a security vulnerability

Private reports let us fix the issue before it becomes public knowledge. We'll acknowledge your report and work on a fix as quickly as we can.

A note on academic integrity

Detection risk

No tool is invisible. Here's what you should know:

• Submission patterns — Coursera can see how quickly you answer questions and your accuracy patterns across attempts. Answering every question correctly in seconds is not a normal human pattern.
• Institutional monitoring — Many universities and employers use their own proctoring software, browser lockdowns, or monitoring tools on top of Coursera. These operate independently and may flag extension activity.
• Browser fingerprinting — Browser extensions leave traces. Sophisticated monitoring can detect the presence of extensions, DOM modifications, or unusual page interactions.
• Network traffic — The extension itself does not phone home or contact any server besides your chosen AI provider (using your own API key). But this doesn't mean your usage is undetectable by other means.

Your responsibility

The developers provide the tool. You decide how to use it, and you assume all risk that comes with that decision. We don't monitor usage, collect data, or have any way to know how you use the extension.

Recommended use: practice quizzes, self-assessment, corporate training retakes, and learning reinforcement — situations where the quiz is a gate, not a goal. Using it on proctored exams or high-stakes graded assessments carries real risk of academic consequences.

Check your institution's policy

Academic integrity policies vary widely. Some institutions explicitly forbid any AI assistance, even on ungraded work. Others are more permissive. Your institution's policy applies regardless of what this tool allows you to do technically. Look it up before you decide.

Community

Auto-Coursera is open source. Everything happens in the open on GitHub.

• GitHub Repository — source code, README, and project overview
• GitHub Discussions — questions, ideas, and general conversation
• GitHub Issues — bug reports and feature requests